Light Your Way

Terms & Conditions

Pages Terms & Conditions

1. Acceptance of Terms

By accessing or using the Ribbon Capital Pty Ltd (ACN [RED]) (“Ribbon”, “we”, “us”, “our”) website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you must not use this website.

2. Intended Audience

The content on this website is intended exclusively for wholesale investors as defined under section 761G of the Corporations Act 2001 (Cth) and institutional partners. It is not directed at retail clients or the general public.

3. General Information Only

The information provided on this website is for general information purposes only. It does not constitute financial product advice, tax advice, legal advice, or an offer or recommendation to invest. Investors should seek independent professional advice before making investment decisions.

4. No Offer or Solicitation

Nothing on this website constitutes an offer, invitation, or solicitation to subscribe for units or any financial product.

5. Accuracy and Reliability

While Ribbon strives to ensure the accuracy of the information on this website, we do not warrant its completeness, timeliness, or accuracy. The website content may change without notice.

6. Disclaimer & Liability Limitation

To the maximum extent permitted by law, Ribbon Capital Pty Ltd and its affiliates disclaim all liability for any loss, damage, or expense (whether direct, indirect, consequential, or otherwise) arising out of or in connection with the use of, or reliance on, this website or its content. Nothing in this disclaimer limits any rights that cannot be lawfully excluded under applicable law.

7. Intellectual Property

All content, including text, graphics, logos, and images, are the intellectual property of Ribbon or licensed to us. No part may be reproduced, copied, or used without our prior written consent.

8. Third-Party Links

This website may contain links to external sites. Ribbon is not responsible for the content or privacy practices of those external sites.

9. Security and Viruses

We do not guarantee that the website is free from viruses or other harmful components. Users are responsible for using appropriate antivirus software.

10. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. By using this website, you submit to the exclusive jurisdiction of the courts of Victoria.

11. Updates to Terms

Ribbon reserves the right to update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Compliments & Complaints

If you have any compliments, concerns, or complaints regarding our services, we encourage you to contact us directly. We are committed to addressing and resolving your concerns promptly and fairly.
You can contact us via:
Email: compliance@ribboncapital.com.au
Phone: 1300 089 999
Mail: 551 Glenferrie Rd, Hawthorn VIC 3122
We will acknowledge receipt of your complaint within 5 business days and aim to resolve all complaints within 30 days.

If you are not satisfied with the resolution provided, you may escalate your complaint to the Australian Financial Complaints Authority (AFCA).
AFCA Contact Details:
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Mail: Ribbon Capital – GPO Box 3, Melbourne VIC 3001, Australia